Help topics:

How to register

Searching for items

Requesting a quote for reproduction rights

Using lightboxes

Technical help

File types

How to download

Browser compatibility

Printing pages



How to register

Please complete the registration form to obtain a username and password to access all the functions of the site. Of course, feel free to browse the gallery before you register.

Searching for items

Use the Search box to define the specific details of your search. You can use several words in the same search. The search engine is not case sensitive so it does not matter if you use uppercase or lowercase, or both.

There are also Mini Collections of images arranged in categories.

Using lightboxes

A lightbox allows you to manage your items before you decide to order. This function is available to all registered users.

A lightbox can be emailed to other people for information, discussion or review. The recipients will not need a username and password to open the lightbox. When you are satisfied with your selection you can copy the items into your basket.

Technical help

Cookies

Cookies are small amounts of information stored on your computer by Internet sites you visit.

You must choose to accept the cookie when prompted, in order to log in to this site.

Please log in to the site again after changing the cookie setting.

How to setup cookies for MS Internet Explorer™

1. Go to Tools -> Internet Options -> Privacy -> Advanced
2. Choose "Override automatic cookie handling"
3. Choose "Prompt" for First-party Cookies
4. Choose "Prompt" for Third-party Cookies

This setting will allow you either to accept or reject the cookies.

File types

Images are in jpeg format.

Brand and Artwork files are in various formats including .doc, .pub, .ppt, .pdf, .eps, .indd and .ai.

• Word, Publisher and Powerpoint files are generally templates designed for you to create your own marketing materials using the Microsoft Office Suite.
• Pdf files include both high resolution and low resolution. If you are using the file to print – check the information with the file to determine that the file is print ready. Only use low resolution pdfs for viewing online and emailing (not print quality).
• Eps, Indd and Ai files can only be opened using design software such as Adobe Indesign, Illustrator and Photoshop. If you do not have this software and need to alter or print files, you should contact Marketing-Comms-Helpline@austrade.gov.au for assistance or work with a local designer or printer who can open these files.

How to download

You will require special software to view the downloaded files.

The materials available to download have been converted to a digital file. In order to minimise the time it would take to download a large digital file, the images have been compressed to a JPEG format.

If you are having problems downloading please check with your administrator to see if there are download restrictions in place with your network or ISP before contacting Technical Help tech-me@me.com.au.

Using Zip, a public domain software product that uses non-lossy compression, the images are compressed so that they can be downloaded directly to your desktop in less time.

You will require software to unzip (expand) the images you have downloaded from the site. Using WinZip™ or StuffIt Expander™ you can expand the file back to its original file size. If you don't have WinZip or StuffIt Expander™ you can download the software from the Internet for free.

Click here to download WinZip™ for Windows™.
Click here to download StuffIt Expander™

How to expand a compressed file using WinZip:

1. Click the 'Download image' button
2. When the dialog box appears select "SAVE". DO NOT select "open".
3. Locate the file on your hard drive and double click it.
4. A WinZip window will appear. Click 'I agree'
5. Highlight (one click only) the image file and select 'Extract' from the top menu bar
6. Select the location to store the image and click the 'Extract' button
7. The expanded file will be saved to the specified location

How to expand a compressed file using StuffIt Expander™:

1. Click the 'Download image' button
2. Save the file to your hard drive
3. Launch StuffIt Expander™
4. Select 'Expand' from the menu bar
5. Select the .zip file and click 'Open'
6. The .zip file will convert to an expanded file that you can double click to open or simply drag and drop the .zip file onto the StuffIt Expander™ icon to expand it.

If you have difficulty downloading files, your Internet connection may be busy. Please try again within [48] hours from your requests page.

Browser compatibility

This site supports the following browsers:

• Internet Explorer 6.0+ (PC only)
• Safari (Mac)
• Firefox (Mac and PC)

Some areas of this site may not display correctly on older browsers. Mac users please use Safari or Firefox - Internet Explorer for Macintosh is not supported.

You can get the latest version of popular browsers here:

Click here to download Microsoft Internet Explorer 7.

Click here to download Firefox

For all technical enquiries please email: tech-me@me.com.au

Printing pages

If your printer clips the side of the page when printing from this site (eg lightboxes) try one of the following:

* in Page Set Up, set margins to zero or the smallest size allowed
* in Page Set Up, choose landscape instead of portrait
* in Page Set Up, choose "shrink to fit" if that option is available. or, if the above techniques do not help,
* copy the web page (Control-A then Control-C) and paste it (Control-V) into Outlook or Outlook Express, Save the email and Print the email.